Frequently asked Questions -
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FAQ ?
  • What is budgetstay?
  • Budgetstays accommodation means that travelers stay with host families. Guests will have their own room in the house and facilities mentioned ideally for their exclusive use. Hosts will provide breakfast where mentioned. Arrangements for other meals, transport or sightseeing guides are optional.
    Budgetstays database does not contain large B&B businesses and most likely you will be the only guest staying at any given time. Our hosts have been selected to ensure that certain quality criteria are met, including cleanliness, location of the property and roomsize. What more, features such as air conditioning, garden or pool access are often available. Most of all, it's our hosts' commitment to making guests feel welcome that really counts. 


  • How can I make a booking?
  • It is most likely that you will make your booking in advance through our on-line internet database. Once your journey has started, you can always contact Budgetstays through cybercafe's and enquire about further bookings. 

  • How can I make bookings with several budgetstays?
  • We are happy to receive bookings for more than one budgetstay from you. However, due to administrative reasons, each budgetstay's booking and payment will be dealt with separately and you get a confirmation for each one separately.


  • How can I book further budgetstays after my arrival
  • If you can't get internet access while traveling, you can always do so while in the town of stay and make additional booking enquiries.


  • How can I extend my stay at a particular budgetstay?
  • If you decide to extend your stay before leaving home, just send an e-mail with your request. After arrival, you may check directly with your host for availability.


  • Will hosts help me arrange local tours?
  • Many hosts provide brochures about local tours and attractions and are happy to assist you with any booking enquiries.


  • Can we be picked up from the airport?
  • Many hosts offer airport or bus terminal pickups. You contact your host directly and tell them your requirements.


  • Can I join hosts for meals?
  • Many hosts are happy to provide lunch or dinner for you. You can always check with the hosts on arrival about meals offered and cost involved.


  • Are there any curfew times?
  • If your accommodation has a separate guest's entry or your hosts have given you a key to the house, there will be no curfew times. However, if hosts need to open the door for you, make sure you have agreed on the time you are likely to be back. Hosts tend to be rather flexible in this respect and usually there are no scheduled curfew times.


  • What can be done if we have complaints about the accommodation?
  • First thing would be to talk to your hosts. They are committed to make you feel comfortable and will endeavor to improve the situation. If you are not satisfied, send us a mail and we will see what we can do.


  • What happens if I forget or loose my travel voucher? 
  • Just log on the net and visit the site and check with your hosts.

  • What happens if my arrival is delayed? 
  • Your hosts know your estimated arrival time and will be there to greet you on arrival. If you are arriving much later, try to notify hosts as soon as possible. If you have had no opportunity to contact them, and they are out on your arrival, look for a message.
    If your stay has been paid in advance, you don't need to worry about your room being let to another party in the meantime. Hosts will hold your booking even if you are more than 24 hours late. On the other hand, there will be no refund for the stay that you have missed.

  • What happens if we don't meet the hosts on arrival? 
  • This is a very unlikely event, since the hosts have been notified of your arrival time and have confirmed the booking.

  • Do I need to reconfirm my accommodation?
  • No. After you have received your voucher, there is no need to reconfirm a booking, since your stay has already been paid. If your planned arrival time changes, however, it may be a good idea to let your hosts know.

  • What happens if I have to cancel a booking?
  • Cancellation fees are dependent on when the cancellation is received and calculated as a percentage of the booking total:

 

  • Is there any benefit staying a longer time?
  • Usually not. If you plan to stay longer than one month at a location, we recommend that you speak to your host.

  • Are there any other costs to be incurred? 
  • A booking with Budgetstays usually covers the stay in a room for the nominated number of persons and includes the services offered. Optional services like airport pick-ups or additional meals have to be paid directly to the hosts once you are there.  



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